Policies

Our Policies

Terms of Service
Privacy Policy
Terms of Sale

Welcome to the Web-Connection website. Our website is provided exclusively to assist customers in gathering information about our offered services and for no other purposes. The terms “we”, “us”, “our” and “Web-Connection” refer to https://web-connection.ca/. The term “you” refers to the customer visiting the website, mobile site and/or offered services through us on this website, via phone, and/or through our agents.

This website and related platforms are offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below. By accessing or using our website, you agree to be bound by the Agreement. If you do not accept all of these terms and conditions, please do not use this website or related platforms. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this website or its related platforms signifies your acceptance of the updated or modified Agreement. Be sure to return to this page to review the most current version of the Agreement.

Use of the Website

As a condition of your use of this website, you warrant that:

You possess the legal authority to create a binding legal obligation;
You will use this website in accordance with this Agreement;
You will only use this website to make legitimate purchase(s) of our services for you or for another person for whom you are legally authorized to act;
All information supplied by you on this website is true, accurate, current and complete;

Use of Mobile Site

Web-Connection’s mobile site is provided in the same way, for the same purposes, and under the same conditions as the website. By accessing or using the mobile site in any manner, you agree to be bound by the Agreement. If you do not accept all of these terms and conditions, please do not use the mobile site.

Prohibited Activities

The content and information on this website, as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your purchase(s) and related documents for our offered services through this website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or units obtained from or through this website.

Additionally, you agree not to:

Use this website or its contents for any commercial purpose;
Make any speculative, false, or fraudulent purchase(s) in anticipation of demand;
Access, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
Violate the restrictions in any robot exclusion headers on this website or bypass or circumvent other measures employed to prevent or limit access to this website;
Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
Deep-link to any portion of this website (including, without limitation, the rental path for any website and computer related information) for any purpose without our express written permission; or
“Frame”, “mirror” or otherwise incorporate any part of this website into any other website without our prior written authorization.

Trademarks

Trademarks, service marks, graphics and logos used in connection with the website may be protected by trademarks or are trademarks of other third parties. Your use of the website grants you no right or license to reproduce or otherwise use any Web-Connection trademarks or third-party trademarks.

Indemnification

You agree to defend, indemnify and hold harmless Web-Connection, its contractors and its licensors and their respective directors, officers, employees and agents from and against any and all claims and expenses, including legal fees, arising out of your use of the website and services, including but not limited to out of your violation of any representation or warranty contained in these Terms and Conditions.

This Privacy Policy governs the manner in which Web-Connection collects, uses, maintains and discloses information collected from users (each, a “User”) of the web-connection.ca website (“Site”). This privacy policy applies to the Site and all products and services offered by company name.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to our newsletter in connection with services, features or resources we make available on our Site. Users may be asked for their name, email address, mailing address, phone number, credit card information,

We will collect personal information from Users only if they voluntarily submit such information to us. Refusal of supplying personal identification information, may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal information about Users whenever they interact with our Site. Non-personal identification information may include the browser name and other technical information about User’s means of connection to our Site, such as the operating system and the Internet service providers used and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set their web browser to refuse cookies, or to alert one when cookies are being sent. If they do so, please note that some parts of the Site may not function properly.

How we use collected information

Web-Connection collects and uses the User’s personal information for the following purposes:

To improve customer service
Your information helps us to respond to your customer service requests and support needs more effectively.
To personalize user experience
We may use information to understand how our Users, as a group, use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website services based on the information and feedback we receive from you.
To process transactions
We may use the information the users provide when placing an order to provide service to that order only. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
To send the users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address the users provide for order processing, will be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If the user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the user may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Compliance with children’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy
Web-Connection has the discretion to update this privacy policy at any time. When we do, a notification on the main page of our Site will be posted, the date at the bottom of this page will be revised and the user will be notified of the changes by email. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. The user acknowledges and agrees that it is his/her responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, the user signifies his/her acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Web-Connection

Call Toll-Free 1.888.556.2909

Contact us/send a message

Terms of Sale – Agreement between Web-Connection and Customer

How to order: Our website is open 24/7/365, with secure (SSL) connection for your payments in place. Please choose the related order buttons for your purchase.

Currency & Taxes: All prices are shown and charged in Canadian Funds + applicable taxes.

Payment: We prefer and accept payments by Email Money Transfer. Additionally, all major Credit cards and money orders are accepted. Please, no personal cheques. Online orders are processed on a secure (SSL) connection for the security and privacy of your information.
Our invoices for Webdesign or Website-related services are due upon receipt. We charge a 5% late fee on the net amount, if not received after 5 business days. An additional 5% late fee on the net accumulated amount will be charged for each month based on the invoice date if payment is not received in that time frame.

Prices & Specifications: As we continually work to improve our services, our prices, terms of sale and service specifications are subject to change without notice. Services will be invoiced at the prices prevailing at the date of purchase. It is the purchaser’s responsibility to confirm listed prices and the availability of services prior to ordering. For all inquiries about price lists please use our contact page.

Quotes Web-Design Services: If not outlined differently, Quotes show estimated and not fixed prices. If the price would increase (due to necessary changes or additional talks and client requests) the client will be informed beforehand about such price changes. If not confirmed in a different way, the down-payment for a provided quote is considered confirmation and acceptance of the quote and its Terms & Conditions. By entering into this agreement the client also agrees to the Web-Connection Polices incl. but not limited to the ‘Terms of Sale’ as stated on the website here: https://web-connection.ca/about/policies/.
The remainder of the payments for the quoted price is due when the work for the agreed tasks of the quote has been completed by Web-Connection. If in a time frame of three (3) months after the down-payment, the client is not providing all necessary information, in order for Web-Connection to finish the website as agreed the remaining fees/payment are due at that time. Web-Connection will, of course, finish the website after the missing information is provided.
Rebates, specials or free services granted in the quote are only applicable if the quoted price, incl. any potential additional fees, are paid in full.

Refund Policy: All sales are final! This includes, but is not limited to all down payments as part of accepted quotes, all pre-paid Hosting and Maintenance & Security Packages. Strictly no refunds for times/services not used.

Your Acceptance of These Terms: By using this site, including a purchase of service you signify your assent to these Terms of Sale and to our Privacy Policy. If you do not agree to this policy, please do not use our site or our services. Please note that changes can occur without any notification. Your continued use of our site or our services following the posting of changes to these terms will mean you accept those changes.

Terms of Service